Change the way you engage with your members!

By scanning one of the Smart QR codes strategically placed in every office, members, visitors, and employees can send actionable Feedback that enables management to respond and react.

WE HELP PROPERTIES:

  • Turn your members, visitors & employees into your eyes & ears
  • Mitigate risk by learning about issues NOW
  • Gain real insights into the member experience
  • Discover, resolve and respond to member issues in real time
  • Skyrocket positive reviews and prevent negative reviews

Real Time Feedback gives you a 360° view of the member experience within your property.

On-Site

Members, visitors & employees scan the Smart QR codes or visit your page online to submit Feedback.

Periodic Rating Requests

Send members a periodic email or text asking them to rate their experience. Members with 5-star submissions are directly taken to your public review sites. Members with ratings below 5-stars are prompted to message management in real time to let you know what you can improve on.

Online Review Management

Easily manage & respond to your property’s online public reviews from sites such as Google, Facebook, Yelp & more… all from one platform!

ON-SITE

Addressing Problems with Speed & Efficiency

How problems are addressed is one of the key factors members consider when deciding to continue their membership.

Scan or Click Here to Test How It Works
Members Scan Code to Submit Feedback.
Management Receives & Responds in Real Time. ChatGPT integration generates a well-written, editable response to every Feedback.

Smart QR Code Marketing Examples

We create custom Smart QR codes that will inform your team exactly which room/location that Feedback was sent from.

PERIODIC RATING REQUESTS

Send Members a Periodic Rating Request

Your rating request link is sent to members using a custom interval-based system to get suggestions on how to improve your property & get 5-star public reviews!

Send all your members a periodic text asking to rate their experience. (Can also be sent as an email.)
5 star ratings are taken directly to your public review page.
1-4 star ratings ask the member to message management as to why they did not have a 5-star experience.

ONLINE REVIEW MANAGEMENT

Real Time Reviews

View and respond to public online reviews posted on Google, Yelp, Facebook, etc. All in one platform!

ChatGTP integration provides sophisticated AI responses to any review, so you can reply to all your reviews in seconds!

REAL TIME FEEDBACK

Now Integrated With ChatGPT AI

ChatGPT

Let AI do the heavy lifting.

It’s a NO-BRAINER!

In our continuing effort to keep Real Time Feedback a game-changer for your business, we are happy to announce our most important update yet: the integration of artificial intelligence.

Real Time Feedback’s platform is directly integrated with ChatGPT. With the volume of Feedback you get, you can now let artificial intelligence do all the work for you, presenting you with relevant responses for any customer Feedback.

You can send the messages as-is or edit them as you see fit.

Real Time Feedback ChatGPT
REPUTATION SCORECARD

Understand your property’s online reputation and compare it to your competitors.

Easily create a Multi-Link page with relevant property information.

BROCHURE

Download Our Office Space Brochure

Learn more about how Real Time Feedback can help office space managers see a 360° view of the tenant experience and mitigate risk by discovering and resolving issues quickly.

Key Benefits

Does your current member experience management platform do ALL of this?

SMART QR CODES

Members simply scan the QR codes strategically placed around your property. Does NOT require an app download.

ENTERPRISE PORTAL

Enterprise view allows managers of multiple properties to see and compare all of their buildings’ performances.

AI-POWERED

AI-powered member sentiment analysis lets you quickly gauge your member’s sentiment when they submit feedback.

DEPARTMENTS

Create departments such as Maintenance, Accounting, etc. so designated employees only receive certain Feedbacks.

MOBILE & WEB APPS

Easily manage and respond to Feedbacks from both a mobile app or desktop web portal.

RATING REQUESTS

Send members a simple rating request. 5 stars goes to public review sites, and 1-4 stars generate private internal Feedbacks.

CUSTOM ALERTS

Custom alert settings can be set up to ensure Feedbacks do not go unresponded to.

CUSTOMER MEDIA

Members can include photos and videos with their Feedback.

Features

REAL TIME REVIEWS

Easily monitor and respond to all online public reviews from one aggregate portal. Positive reviews can automatically receive one of several canned responses.

MULTI LINK CODES

Create QR codes that will direct members to a custom landing page with a variety of links that you can create.

EMPLOYEE FEEDBACK

By simply adding #EMP to the Feedback, employees can easily submit Feedbacks to management from anywhere.

CREATE INTERNAL INCIDENTS

Staff and members can report internal incidents that are immediately delegated to the department selected.

LOST & FOUND MODULE

Employees can easily log and track found items in the management portal.

QUICK RECRUIT

Includes QR codes to display on-site that list the positions you are hiring for while capturing applicant contact information.

TRIGGER CODES

Create QR codes that pre-populate messages, instantly sent to management with a single tap.

RESPOND WITH VIDEO

Respond to Feedbacks with a custom or pre-recorded video message addressing/thanking members for their Feedback.

MASKED CALLING

Call members from your personal cell phone without fear of exposing your personal cell phone number.

CHATGPT INTEGRATION

Recommends responses based on Feedback submitted for faster engagement.

Why Property Managers Need Real Time Feedback

Real Time Feedback allows members and management to seamlessly communicate & address issues as they happen. Property Managers are now able to resolve issues & be proactive in problem-solving, while keeping members satisfied. Property Managers can actively seek & act upon Real Time Feedback to demonstrate their commitment to their members.

Real Time Feedback provides Property Managers with data analysis to enable high performance, implement more effective strategies, & gain a competitive edge in the market.

CALL FOR PRICING
(888) 294-1411

Why Sign Up for Real Time Feedback?

  • Instantly enhance tenant interactions
  • Boost positive online reviews
  • Month-to-month contract with no long-term commitment
  • Platform is completely customizable
  • Daily/weekly/monthly reporting
  • Extremely affordable

Contact Us