Change the way you engage with your members!
By scanning one of the Smart QR codes strategically placed in every office, members, visitors, and employees can send actionable Feedback that enables management to respond and react.
WE HELP PROPERTIES:
- Turn your members, visitors & employees into your eyes & ears
- Mitigate risk by learning about issues NOW
- Gain real insights into the member experience
- Discover, resolve and respond to member issues in real time
- Skyrocket positive reviews and prevent negative reviews
Real Time Feedback gives you a 360° view of the member experience within your property.
Members, visitors & employees scan the Smart QR codes or visit your page online to submit Feedback.
Periodic Rating Requests
Send members a periodic email or text asking them to rate their experience. Members with 5-star submissions are directly taken to your public review sites. Members with ratings below 5-stars are prompted to message management in real time to let you know what you can improve on.
Online Review Management
Easily manage & respond to your property’s online public reviews from sites such as Google, Facebook, Yelp & more… all from one platform!
Addressing Problems with Speed & Efficiency
How problems are addressed is one of the key factors members consider when deciding to continue their membership.
PERIODIC RATING REQUESTS
Send Members a Periodic Rating Request
Your rating request link is sent to members using a custom interval-based system to get suggestions on how to improve your property & get 5-star public reviews!
ONLINE REVIEW MANAGEMENT
Real Time Reviews
View and respond to public online reviews posted on Google, Yelp, Facebook, etc. All in one platform!
ChatGTP integration provides sophisticated AI responses to any review, so you can reply to all your reviews in seconds!
Now Integrated With ChatGPT AI
Let AI do the heavy lifting.
It’s a NO-BRAINER!
In our continuing effort to keep Real Time Feedback a game-changer for your business, we are happy to announce our most important update yet: the integration of artificial intelligence.
Real Time Feedback’s platform is directly integrated with ChatGPT. With the volume of Feedback you get, you can now let artificial intelligence do all the work for you, presenting you with relevant responses for any customer Feedback.
You can send the messages as-is or edit them as you see fit.
Understand your property’s online reputation and compare it to your competitors.
Smart QR Code Marketing Examples
We create custom Smart QR codes that will inform your team exactly which room/location that Feedback was sent from.
Download Our Office Space Brochure
Does your current member experience management platform do ALL of this?
SMART QR CODES
MOBILE & WEB APPS
Easily manage and respond to Feedbacks from both a mobile app or desktop web portal.
REAL TIME REVIEWS
Easily monitor and respond to all online public reviews from one aggregate portal. Positive reviews can automatically receive one of several canned responses.
MULTI LINK CODES
Create QR codes that will direct members to a custom landing page with a variety of links that you can create.
By simply adding #EMP to the Feedback, employees can easily submit Feedbacks to management from anywhere.
CREATE INTERNAL INCIDENTS
Staff and members can report internal incidents that are immediately delegated to the department selected.
LOST & FOUND MODULE
Employees can easily log and track found items in the management portal.
Includes QR codes to display on-site that list the positions you are hiring for while capturing applicant contact information.
Create QR codes that pre-populate messages, instantly sent to management with a single tap.
RESPOND WITH VIDEO
Respond to Feedbacks with a custom or pre-recorded video message addressing/thanking members for their Feedback.
Call members from your personal cell phone without fear of exposing your personal cell phone number.
Recommends responses based on Feedback submitted for faster engagement.
Why Property Managers Need Real Time Feedback
Real Time Feedback allows members and management to seamlessly communicate & address issues as they happen. Property Managers are now able to resolve issues & be proactive in problem-solving, while keeping members satisfied. Property Managers can actively seek & act upon Real Time Feedback to demonstrate their commitment to their members.
Real Time Feedback provides Property Managers with data analysis to enable high performance, implement more effective strategies, & gain a competitive edge in the market.
CALL FOR PRICING
Why Sign Up for Real Time Feedback?
- Instantly enhance tenant interactions
- Boost positive online reviews
- Month-to-month contract with no long-term commitment
- Platform is completely customizable
- Daily/weekly/monthly reporting
- Extremely affordable